Frequent Answers and Questions
DVD Player
When running the Fluendo DVD player on a KDE based desktop the Preferences dialog freeze completely. What's going on ?
I can't hear voices while my DVD is playing back. What's happening ?
Some discs can not play with an error saying something like "Could not read NAV pack..."
Will this enable DVD playback in Moovida ?
Does the DVD player support remote controls through LIRC ?
I am having problems with the Fluendo DVD Player
How can I change region using "preferences" ?
I have a problem with the slow performance of the DVD Player
Fluendo Codec Pack
I ordered and paid my product with Paypal but I still can't see it in the "My Products" page, what's wrong ?
Is there a product available for OpenSolaris 64 bits ?
Can I download multiple files for the same product ? (For example download both the Intel 32 bits and PowerPC versions of this product)
If you intend to install the codecs on 2 different machines and use them simultaneously then you need 2 licenses.
I have a Sony Playstation 3 with YellowDogLinux, which product is available for my system ?
Will I be able to play my DVDs if I buy your codec packs ?
Will I be able to play my DRM'ed Windows Media files with the Complete playback bundle or the Windows Media playback bundle ?
I installed this product and my media player still tells me that I am missing a codec. Did I install the product incorrectly ?
I use Kaffeine as my media player and after installing this product I still can't view my media files ?
I am having problems with the your codec pack, how I can proceed to report them to your support team?
Moovida
What is Moovida?
Moovida is a free media software that combines a flexible desktop app, Moovida Core, with a spectacular media center interface, Moovida Immersed, which allows you to play all your video and music files. It automatically assigns cover art from online databases to complement your media library, while allowing you to connect with plugins such as internet radio, podcasts, and much more.
How does Moovida work?
When first running the software, users get Moovida Core, the flexible application ideal for desktop or laptop use. When ready to access their media via TV, the Moovida Immersed extension can be opened from the Moovida Core application, introducing users to an innovative, more visually engaging experience, optimized for remote control navigation on HDTV.
Why does Moovida provide 2 interfaces (both media player and media center)?
Moovida offers a complete media solution optimized for the screen of your choice, whether desktop/laptop or TV, whereas standalone media centers and desktop apps tend to lack in functionality, providing a limited user experience. It is clear that media center usability had certain drawbacks, especially when it comes to manipulating file information such as creating playlists, managing and editing files; actions that can be performed more quickly on a flexible desktop app. Our focus is still the media center environment, however, when complimented by a flexible desktop app, we believe the media center user experience is far superior.
What file formats does Moovida support?
Moovida supports most commonly used file formats. A partial list of codecs and file containers includes: mpeg/mpg, mpeg1, mpeg2, vp6, svq3, mpeg4, h264, h263, theora, wmv, avi, asf, mov, ogg, matroska(mkv), flv, mp3, ac3, aac, dts, vorbis, flac, wma.
How to check which version of Moovida you have?
From the main menu, go to “Help”, then select “About”. A dialog box will open with Moovida N.N.N. The Ns correspond to the number of the version.
My question isn’t listed here, where can I find out more?
Search our Forum for answers, or ask your question there.
Installation
Is Moovida compatible with Windows Vista and Windows 7?
Yes, Moovida is compatible with all Windows versions since Windows XP.
Does Moovida work on Windows N?
Those using Moovida on Windows version 7 N should download the Media Feature Pack for optimal video quality.
What happens if I am I asked to download .NET during the installation?
If your Windows operating system version is XP or older, it is possible that you do not have the .NET framework on your computer. Moovida will ask you to download it in order to continue with the software installation. This is a framework required to run many common Windows applications such as Word and Excel and does not constitute a risk to your computer.
How do I uninstall Moovida?
You have 2 options to uninstall Moovida:
- Go to the Start menu > “All Programs” > “Moovida” > “Uninstall” OR
- Go to the "Add and Remove Programs" option from the Windows Control Panel
If experiencing difficulty uninstalling the program, make sure to accept the latest update of Moovida when prompted (version 2.0.0.15 and onwards). Once the latest version installed, you will be able to perform steps 1 or 2.
Moovida Core
How do I import media to Moovida?
From Moovida’s main menu, go to “Media” > “Import Media”. A dialog box will open where you can choose the folders or files from your PC, network or external devices that you want to include in your media library. Depending on how many files you are importing, it may take Moovida a few minutes to upload your whole media collection and identify all the matching cover art.
How can I see synopsis info for my movies from Moovida Core?
In the main window, inside the list pane, right click on the movie file for which you want to see more info. Select “Video Information” from the menu that appears. You will find release date, genres, director and actor info. If “Video Information” is disabled, this means your movie is not categorized. Find out how to categorize your video here.
What happens with the videos that appear as “Uncategorized” in Moovida? Can I rename these files?
Although Moovida should recognize most of the films you import, in certain cases it will not recognize a title and will appear in the uncategorized section as “Unknown Title” (you will still be able to play video). Just right click on the file you want to categorize, select “Manual Identification”, select from “Movie” or “TV Episode” in the drop down menu, type the title and press “Search”. Select from one of the generated suggestions. If no accurate suggestion is offered, this means that the film is not available from the online database.
Why can’t I delete certain smart playlists under the Video section?
The default playlists that are provided by Moovida in the video section cannot be deleted: Favorites, Recently Updated, TV Episodes, Uncategorized, Unwatched. These are tied to the interface and help classify your media in an organized manner.
How do I remove a file from my Moovida library?
To remove a file from your Moovida library, just select one or many files that you want to remove, right click, then select “Remove from Library”. This will not delete the file(s) from your computer, but it will no longer appear in Moovida.
Can I delete a file from my drive using Moovida?
If you permanently want to delete a file from your Moovida library and computer, you can do so by selecting one of many files that you want to delete, right click, then select “Delete from drive”. The file(s) will be deleted from Moovida and from your computer.
How can I use my iPod with Moovida?
Using an iPod or other external device is really easy, it's just plug and play. When you connect a new device you can add it from the main menu, “Media” > “Import Media”. It will show up in your list of sources and you can add them to your library.
What languages are Moovida Core available in?
Moovida Core is available in over 20 languages, with many more in progress: German, Slovenian, Spanish, Czech, Lithuanian, Portuguese, Danish, Ukrainian, French, Polish, Serbian, Hungarian, Italian, Russian, Swedish, Basque, Catalan, Japanese, Chinese and Finnish.
Moovida Immersed
How do I import my videos to Moovida Immersed?
Importing media has to done from Moovida Core in order to appear in the Immersed interface. Follow the instructions here. Movies that are uncategorized will not have their cover art appear in Immersed, but still appear in alphabetical order with Moovida’s default cover art or generated thumb nail. Films can be manually categorized following the instructions here.
What does the “beta” tag mean for Moovida Immersed?
Moovida Immersed beta is a release with a smaller set of features, which means you can expert much more functionalities in upcoming releases.
What kind of remote control do I need for Moovida Immersed?
Moovida Immersed works with any Windows based remote control.
How do I navigate around Moovida Immersed?
Follow the remote navigation video from our tutorial page






